At GoCar Sri Lanka, your privacy and trust are our top priorities. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our Car Hire Sri Lanka No Deposit services. By using our website, you agree to the practices described below.
1. Information We Collect
When you book a car, contact us, or browse our website, we may collect the following information:
- Personal details such as your name, email address, phone number, and billing address
- Driver’s license information and identification documents (if required for booking verification)
- Payment details when making a reservation (processed securely through trusted payment partners)
- Website usage data including IP address, browser type, and cookies to improve user experience
2. How We Use Your Information
Your information is used solely for providing and improving our services. This includes:
- Processing your booking and managing rental agreements
- Contacting you regarding your reservation, updates, or customer support
- Improving our website, offers, and communication
- Ensuring compliance with legal and safety requirements
3. Cookies
Our website uses cookies to enhance functionality and personalize your experience. Cookies help us understand how visitors use the site and allow us to optimize performance. You can disable cookies in your browser settings, though some website features may not function properly without them.
4. Data Protection and Security
We take data protection seriously. All collected information is stored securely and protected against unauthorized access, alteration, or disclosure. Payment data is handled through encrypted connections using SSL technology, ensuring your sensitive information is safe at all times.
5. Sharing Information
GoCar Sri Lanka does not sell, trade, or rent users’ personal information. We may share limited data only with trusted third parties who assist us in providing our services, such as payment processors, insurance partners, or customer support providers. These partners are obligated to keep your data confidential and secure.
6. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction or deletion of inaccurate information
- Withdraw consent to data processing at any time
- Request a copy of your personal data for portability
To exercise these rights, please contact us at [email protected].
7. Retention of Data
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal obligations. When your data is no longer needed, it is securely deleted or anonymized.
8. External Links
Our website may contain links to external sites. Please note that we are not responsible for the privacy practices of those websites. We encourage users to review the privacy policies of any third-party sites they visit.
9. Updates to This Policy
GoCar Sri Lanka reserves the right to update this Privacy Policy from time to time. Any changes will be reflected on this page with the updated date at the top. We encourage you to check this page periodically to stay informed about how we protect your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:
Email: [email protected]
Website: gocarsrilanka.com
By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.